Terms of Service

This Site

Surgo Health, PBC and its affiliates (individually and collectively, “we,” “our,” “us,” or “Surgo Health”) designed and maintain www.surgohealth.com and all related portals, information, and applications contained therein (collectively, the “Site”), as a means of providing information regarding our company and the various products and services that we provide. As used on the Site, the terms “you” and “your” mean any person who views, accesses, uses, or obtains information from the Site.

Acceptance of the Terms and Conditions

This Terms of Service Agreement (the “Agreement”) states the terms and conditions under which you may access and use the Site. This Site contains information in the form of reports, data, text, and other materials about us, as well as third-party content licensed to us (collectively, the “Content”).

By accessing and/or using this Site and its Content, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement.

We reserve the right to amend this Agreement at any time by posting a revised version on the Site. If you use the Site after the revised Agreement has been posted, you will be deemed to have accepted the changes. Please check back periodically to review the most current version.

Last Updated: May 12, 2025

Permitted Use of the Site and Restrictions

1. Public-Site License (Informational Use).

Surgo Health grants any person who accesses the publicly available pages of SurgoHealth.com (the “Public Site”) a limited, revocable, non-exclusive, and non-transferable license to view, download, and print the materials displayed on the Public Site solely for personal, non-commercial, informational purposes. You may not otherwise copy, distribute, modify, or create derivative works from those materials without Surgo Health’s prior written consent.

2. Platform License (Business Use).

If you have been provisioned with login credentials for Surgo Health’s product(s) (including any related APIs, data feeds, or dashboards) under a separate written agreement with Surgo Health, Surgo Health grants you and your authorized users a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the product and its output solely for your organization’s internal business purposes, subject to the Customer Agreement and this Terms of Service.

3. Prohibited Conduct (applies to both the Public Site and Product Platform).

Except as expressly permitted above or agreed under a separate written agreement, you shall not:

  • reproduce, publicly display, or create derivative works from the Site;
  • sell, lease, license, sublicense, timeshare, or otherwise make the Site available to any third party;
  • decompile, disassemble, reverse engineer, or attempt to derive source code, models, or underlying data sets;
  • remove or alter proprietary notices;
  • introduce malware or attempt to gain unauthorized access to any Surgo Health system; or
  • use the Site to build or improve a competing product or service.

4. Reservation of Rights.

All rights not expressly granted in this Section are reserved by Surgo Health and its licensors.

Intellectual Property Rights

This Site, including its Content, is protected by copyright, trademark, trade secret, and other intellectual property laws. All rights, title, and interest in and to the Site and Content are owned by Surgo Health or its licensors.

You may print a reasonable number of copies of the Content for personal, non-commercial use provided that you retain all copyright, trademark, and proprietary notices.

Copyrights & Trademarks

The trademarks, logos, and service marks on this Site, including, but not limited to, “Surgo Health,” are owned by Surgo Health, PBC.

Use of the trademarks without our prior written consent is prohibited.

Other trademarks and logos may be the property of their respective owners.

If you believe your work has been copied in a way that constitutes copyright infringement, please contact:

Surgo Health, PBC
Attn: Copyright Agent
1701 Rhode Island Ave NW, Washington, DC 20036
Email:[email protected]

Please provide:

  • A physical or electronic signature.
  • Identification of the copyrighted work.
  • Identification of the infringing material.
  • Your contact information.
  • A statement of good faith belief that use is unauthorized.
  • A statement made under penalty of perjury regarding the accuracy of the information.

Communications with Us

Please be aware that communications via the Site or email are not confidential. Do not send sensitive personal information through these channels.

We disclaim liability for any third-party interception of such communications.

Feedback and Submissions

Any feedback, comments, or suggestions provided by you through the Site are considered non-confidential and become the property of Surgo Health.

By submitting Contributions, you grant Surgo Health a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, and distribute them.

Linking and Framing

Links to the Site are prohibited without our prior written consent. Framing of this Site on any other site is not permitted.

Links to Other Web Sites

The Site may contain links to third-party sites. We are not responsible for the content, accuracy, or reliability of these sites. Access them at your own risk.

Privacy Policy

Your use of the Site is subject to our Privacy Policy (incorporated herein by reference), which explains how we collect and use your information.

Security

We implement administrative and technical safeguards to protect your information. You are responsible for maintaining the confidentiality of your account credentials (if applicable).

Must immediately notify us of any unauthorized access to your account.

Disclaimer of Warranties

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." SURGO HEALTH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that the Site will be error-free or uninterrupted.

Limitation of Liability

IN NO EVENT SHALL SURGO HEALTH OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE.

Your sole remedy is to stop using the Site.

Indemnification

You agree to indemnify, defend, and hold harmless Surgo Health, its employees, officers, directors, and agents from any claims, liabilities, damages, losses, or expenses arising out of:

  • Your use of the Site.
  • Your violation of this Agreement.
  • Your infringement of intellectual property or other rights.

Governing Law; Disputes

This Agreement is governed by the laws of the State of Delaware, without regard to conflict of law principles. Any legal action relating to this Agreement must be brought exclusively in the state or federal courts located in Delaware.

Language

If we have provided a translation of this Agreement, the English language version controls in the event of conflicts.

Minors

If a minor accesses the Site, you are responsible for monitoring and supervising their use. We do not knowingly collect information from children under 13 years old.

Miscellaneous

If any part of this Agreement is deemed unenforceable, the rest shall remain in effect.

We may modify, suspend, or discontinue parts of the Site at any time without liability. You may not assign your rights or obligations under this Agreement.

Termination

If you violate these Terms, your right to use the Site terminates immediately.

We may also terminate access to the Site at our discretion.